Tag: STW

Economy

Max Bupa Recognized as ‘Model Insurer Asia of the Year’ for Effective Implementation of Technology Enabled by Newgen

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SINGAPORE, July 17, 2014 /PRNewswire/ — Max Bupa Health Insurance has been recognized as the Celent Model Insurer of Asia for 2014, one of the most coveted honour in APAC region, for effective technology usage in insurance. With a strong focus on utilizing technology to deliver the best in class service, Max Bupa is creating a benchmark in the industry through innovative IT practices. Max Bupa’s focus from the time of inception has been to evolve and transform customer experience, by offering exceptional customer service through smart and hassle free processes.

Max Bupa implemented Newgen Software Technologies’ BPM solution to automate core processes like New Business, Claims, Healthcare Provider Enrolment, Agent Licensing, and Renewals. These solutions together enhanced customer experience through improved interactions, and reduced customer response timelines. Newgen’s mobility application ZapIn enabled end to end automation of the highly critical New Business process thus providing a uniform end user experience. Through this implementation, Max Bupa became the first insurer in India to introduce a mobility application into its customer acquisition process.

Commenting on the win, Somesh Chandra, Director – Customer Service, Operations and Technology, Max Bupa said, “It is an honour to be recognized for our technological prowess by Celent. At Max Bupa, we have a strong focus on utilizing technology to deliver the best in class service and a seamless experience to our customers, partners and employees. We have a clear roadmap to ensure our technology implementation maintains a competitive edge and addresses evolving customer needs. The innovative IT solutions by Newgen have helped us streamline and automate our customer facing business processes.”

Puneet Nath Kapil, Vice-President (IT), Max Bupa added, “We needed a solution to bring about overall improvement in terms of process efficiency, SLA adherence and customer engagements. Newgen with its vast domain expertise, robust product platforms and invigorating business solutions helped us significantly improve our customer response rate.”

Diwakar Nigam, MD & CEO, Newgen Software said, “Every implementation we undertake comes with a unique set of challenges. We have, over the years strived to find invigorating solutions to these challenges. Max Bupa’s win is a testimonial of our success.”

Celent is a leading research and consulting firm focused on the application of information technology in the global financial services industry. Max Bupa won this honour amongst the 18 other insurers.

Media contact: Asif Khan, +65-6221-8432, Asif.khan@newgen.co.in

Economy HTS

21Vianet and GigaTrust Sign Exclusive Partnership Agreement for China

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WASHINGTON, July 16, 2014 /PRNewswire/ — 21Vianet Group, Inc. (Nasdaq: VNET) (“21Vianet” or the “Company”), the largest carrier-neutral internet infrastructure services provider and the sole operator of Office 365 and Microsoft Azure in the Chinese Mainland market, and GigaTrust, the market leader for Microsoft-based email and document protection software solutions for mobile devices, announced today that they have signed an exclusive partnership agreement for the China market. Pursuant to the agreement, 21Vianet will market and sell the portfolio of GigaTrust security products to enterprises and Office 365 cloud subscribers in China. This partnership will provide Office 365 enterprise customers in China the ability to protect and render secure emails and documents from anywhere using Android and iPhone mobile devices.

GigaTrust Logo

Photo – http://photos.prnewswire.com/prnh/20140714/126761

21Vianet has more than 15 years’ experience in internet infrastructure services, with its core businesses covering data center management, managed network service, content distributed network service and cloud computing. The Company worked with Microsoft to successfully launch Office 365 services this April, delivering for the first time the familiar Office productivity suite, now equipped with more advanced communication and collaboration tools, as a local cloud service to business and government customers throughout China. The Company will leverage its cloud operation and service excellence to provide one-stop public cloud services to customers in China. According to Forrester Research, China is one of the fastest growing markets for public cloud services in the world and forecast to grow from $300M in 2011 to $3.8B by 2020. 

With the availability of GigaTrust’s secure mobility products, 21Vianet will provide Office 365 customers with a comprehensive security solution for both Android and iPhone devices, enabling highly adaptable cross-platforms and cross-devices experience.  Subscribers of Office 365 in China will be able to protect and consume protected emails and documents (Office docs and PDF formats) from anywhere securely to or from the mobile device.  In the past two years, smartphone sales in China have quadrupled, making China one of the world’s largest Smartphone markets in the world according to research firm IDC. Today, China has nearly 1 billion mobile phone users with roughly 40% or 400 million currently using smartphones, forecasted to reach 800 million by 2020.

Wing-Dar Ker, President of MS Cloud Business Unit at 21Vianet, stated, “Information security on mobile devices is a critical business requirement for Office 365 cloud customers. 21Vianet is pleased to deliver the industry’s leading mobility security solution from GigaTrust to Office 365 customers in China.”

“BYOD mobile environments are growing across all markets and GigaTrust is dedicated to providing secure email and document access to mobile devices anywhere. We are very excited to work with 21Vianet to provide GigaTrust’s mobile security products to Office 365 customers in China and to participate in the exponential growth of the China public cloud services market combined with the largest number of smartphone users worldwide,” said Bob Bernardi, Chairman and CEO of GigaTrust.

Energy and Power

AVEVA and ETAP Sign Agreement to Deliver Industry First for Electrical Engineers

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CAMBRIDGE, England, July 15, 2014 /PRNewswire/ —

AVEVA and ETAP’s collaboration provides the first single round-tripping environment for complete data validation including 3D visualisation 

AVEVA and ETAP have signed a partnership agreement under which both companies will jointly develop a software interface between AVEVA Electrical and ETAP’s enterprise solution for electrical power systems. The new interface will provide for the first time electrical engineers with a single round-tripping environment for complete data validation from design and network validation to 3D visualisation. The interface will deliver capabilities for efficient design, development and production for the most complex electrical installations in all types of process and power plants, ships and offshore facilities.

     (Logo: http://photos.prnewswire.com/prnh/20120619/538079 )

     (Photo: http://photos.prnewswire.com/prnh/20140715/696601 )

The collaboration means that engineers will be able to introduce an iterative approach to electrical data changes. They can now seamlessly round-trip data between AVEVA Electrical and ETAP as many times as necessary and can use shared data to visualise and perform accurate cable routing in AVEVA Everything3D through an unbroken workflow.

“Last month customers from around the world gathered to test a pre-release version of the new software interface,” said Shervin Shokooh, Chief Operating Officer, ETAP. “The response was overwhelmingly positive. The interface is helping engineers and designers to repeatedly check the validity of electrical engineering plant design and ensure compliance with relevant industry standards.”

“We have been working with ETAP for many years so it is very rewarding to formalise our partnership with such an important project,” said Dave Wheeldon, Chief Technology Officer, AVEVA. “The interface, which can be easily and quickly introduced at any stage of a project, offers a unique opportunity for electrical engineers to take designs from Front-End Engineering Design (FEED) to detailed design and construction and all the way to operations. The benefits are not just realised during design, it allows electrical validation to continue throughout the life cycle of plant.”

AVEVA Electrical is feature-rich software for electrical engineering and design in plant and marine projects. Its advanced graphical user interfaces, advanced cable routing capabilities, use of design rules and catalogues for data creation offer maximum workflow flexibility, improving project productivity and design quality. AVEVA Electrical is also part of AVEVA’s Integrated Engineering and Design solution that includes AVEVA Everything3D (AVEVA E3D), which handles routing and cable segregation in the 3D model. Via a two-way interface, this seamlessly integrates 3D model to create accurate design information.

ETAP is the global market and technology leader in electrical power system modeling, design, analysis, optimization, and predictive real-time solutions. The Company’s software technologies ensure that power systems are designed for optimal reliability, safety, and energy efficiency; when deployed in real-time mode, they enable organizations to manage energy as a strategic asset, maximize system utilization, lower costs, and achieve higher levels of financial stability. Visit http://www.etap.com for more information.

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For customer success stories read AVEVA World Magazine at http://www.aveva.com/Media-Centre/AWM