DELHI, India, SYDNEY, and SHANGHAI, Jan. 27, 2015 /PRNewswire/ — Egencia® the business travel company of Expedia, Inc. (NASDAQ: EXPE) announces the beginning of a new phase in its relationship with a leading medical and travel security risk services company, International SOS. The companies expanded their partnership agreement to better assist Egencia customers in acquiring the traveler security services of International SOS.
This new three-year commitment provides Egencia sales and account management teams with tools to accompany customers contracting with International SOS, and enjoy a seamless on-boarding experience for its best-in-class security services.
"Unpredictable events can create risk for business travelers around the world. Our clients and travelers want access to experts aided by technology solutions to help keep them safe. This new era of our relationship with International SOS will improve our travelers’ experience and allow their companies to more effectively fulfill their duty of care responsibilities," says Rob Greyber, president of Egencia.
Egencia has worked with International SOS, a global leader in traveler security, for many years by providing a direct data feed to International SOS that sends comprehensive and accurate traveler itinerary information to the security services company. This information helps International SOS monitor the movements of travelers — a necessary step for providing integrated medical assistance, international healthcare, security services and online travel risk mitigation solutions.
"We have been very happy with the security and safety support provided by Egencia and International SOS. The ability to automatically provide our staff and consultants with important security and medical information prior to their travel helps us fulfill our duty of care obligation. At the same time, the system allows our senior management to proactively track travelers and respond immediately in the event of a crisis or incident. I would recommend the platform without reservation," says Ian O’Brien, deputy director, operations of International Development and Exchange Programs at World Learning.
Commenting on the partnership, Wendy Stachowiak, vice president of Travel Industry Relations at International SOS says, "I am thrilled that Egencia has joined the International SOS Travel Partnership program. Egencia and International SOS will build on and expand their current shared client base and continue to create strong value for our mutual clients."
Egencia is a leading full-service travel management company delivering innovative business travel technology and expert local service to more than 10,000 clients in 64 countries around the world. As part of Expedia, Inc., one of the world’s largest travel companies, Egencia provides forward-looking companies with the ability to drive compliance and cost savings in their travel programs, while meeting the needs and requirements of the modern business traveler. For more information please visit us at www.egencia.com.au or connect with us on Twitter @Egencia_AUS.
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About International SOS
International SOS (www.internationalsos.com) is the world’s leading medical and travel security risk services company. We care for clients across the globe, from more than 700 locations in 89 countries. Our expertise is unique: More than 11,000 employees are led by 1,200 doctors and 200 security specialists. Teams work night and day to protect our members.
We have pioneered a range of preventative programs with in-country expertise and emergency assistance during critical illness, accident or civil unrest. We are passionate about helping clients put ‘Duty of Care’ into practice. With us multinational corporate clients, governments and NGOs can mitigate risks for their people working remotely or overseas.